Alarms Misfiring
Misfiring alarms, whether from a vehicle or home, can be particularly intrusive due to the tone, loudness and sudden start. If the alarm is misfiring it is often a reoccurring problem and likely to meet statutory nuisance provisions.
If you have an alarm it is important that you provide us with a key holder name and address so that should a complaint be received, someone can be called to prevent the need for the authority to control the noise. Under the Clean Neighbourhoods Act 2004, where a misfiring alarm is causing a statutory nuisance, local authorities now have the ability to cease the alarm by entering the property without requiring a warrant (entering into premises still requires a warrant). Costs to carry out any works in default will be charged to the premises occupier or owner, whichever is most appropriate.
A copy of the Key Holder Form can be downloaded on the right. Please return this form to the Customer Service Centre, using the details in the contacts section on the right.
Burglar Alarm Advice
If you have an alarm or are thinking of purchasing an alarm, follow this five-point plan to making sure you are not a noise nuisance.
- Ensure a qualified engineer installs your alarm
- Ensure your alarm is properly maintained
- Ensure the alarm has a 20 minute cut out, reset mechanism and where possible an event counter - this unit prevents reoccurrence by counting the events in quick succession and then switching the alarm off.
- Notify the Council of details of keyholders who can deal with a misfiring alarm in your absence
- Make sure you tell the Council if you move house or if your keyholder details change!
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