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How do I get an e+ card?

e+ cardSimple! Anyone who lives in, works in or visits Bracknell Forest is entitled to an e+ card.

Where to apply

You can apply at Customer Service centres in Council offices at Easthampstead House, Time Square and Seymour House. Alternatively, call in to your local Bracknell Forest library or visit Bracknell Leisure Centre, Edgbarrow or Sandhurst Sports Centres or The Downshire Golf Complex.

The application process

A member of staff will take you through a short application process and then take your photograph. This photo will appear on the front of your e+ card to ensure only you can receive the great benefits the e+ card brings.

Documents to bring with you

If you are not an existing Bracknell Forest library or leisure member you will need to take two forms of identification with you – one showing your address and the other with your signature on it, such as a passport or driving licence. If you are over 60 and applying for a concessionary bus pass, you will also need to bring proof of your age. If you are applying for a bus pass and are disabled, you will need to show us proof of a permanent disability. Lists of documents accepted as proof are given below. If you are a young person applying for an e+ PASS proof of age card you will need to provide photographic proof of age. Please visit our e+ PASS Proof of Age Card for more information about this card and the application process.

Proof of current address (in all cases your name must be printed on the document)
  • Driving licence
  • Bank / Building Society Passbook or Statement
  • Benefit book
  • Council tax bill
  • Court order
  • Inland Revenue tax notification
  • Mortgage statement
  • NHS medical card
  • Rent payment book
  • Repeat prescription
  • Tenancy agreement
  • Television licence
  • Utility bill (gas, electricity, telephone or water, less than 2 months old)

Proof of identity
  • Passport
  • Driving licence
  • Bank card
  • Credit card
  • Store card
  • HM Forces identity card
  • Concessionary fares pass

Proof of age
  • Passport
  • Driving licence
  • Birth certificate
  • Benefit book
  • National Blood Transfusion Service Card
  • NHS medical card
  • Old age pension book
  • Optical or medical prescription
Proof of disability
  • Blind / Partially Sighted Certificate
  • Evidence of registration as profoundly or severely deaf
  • Medical evidence of being unable to speak
  • Higher rate of the mobility component of the Disability Living Allowance.
  • Medical evidence of the loss of use of both arms
  • Evidence of, or register entry of a learning disability with consequent severe impairment.
  • Medical evidence of ineligibility to hold a driving licence.

What happens next?

Your card will be sent to you by post ready for use. Your first e+ card will be issued free of charge.


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Contacts

e+ Helpline
Tel: 0845 6011632
Email: info.smartcard
@bracknell-forest.gov.uk
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