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Contact Us

Online

If you wish to contact us about any of our services please complete a Customer Enquiry Form.

By telephone or email

Contact Customer Services on 01344 352000 between 8:30am - 5pm Monday to Friday (we are not open at weekends or Bank Holidays).

Email us at customer.services@bracknell-forest.gov.uk

In person

We have 3 walk-in receptions:

  • Time Square
    Market Street, Bracknell, Berkshire RG12 1JD
    Open 8.30am - 5pm, Monday to Friday.
    Closed at weekends and Bank Holidays.

  • Easthampstead House (Cash office)
    Town Square, Bracknell, Berkshire RG12 1AQ
    Open 8.30am - 5pm Monday to Friday.
    Cash Office open 9.30am - 2.30pm, Monday to Friday. Closed at weekends and Bank Holidays.

  • Seymour House (Education enquiries only)
    Town Square, Bracknell, Berkshire RG12 1AU
    Open 8.30am - 5pm, Monday to Friday.
    Closed at weekends or Bank Holidays.

In writing

Our main postal address is Easthampstead House, Town Square, Bracknell, Berkshire RG2 1AQ

Out of hours emergencies

Contact us in an emergency situation outside normal office hours (5pm to 8.30am - Monday to Friday, weekends and Bank Holidays) on 01344 786515

If you need to speak to a Social Worker outside normal office hours please contact the Emergency Duty Team on 01344 786543 or email: edt@bracknell-forest.gov.uk

Housing repairs

If you are a tenant or leaseholder and wish to report a repair to your home please contact Bracknell Forest Homes.

Comments, compliments and complaints

Find out more about how to give your comments, compliments or complaints about the Council.


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